Mono MKI Led buttons on sequencer

Recently I had a problem with my mk1. Some of the led buttons on the sequencer stopped (work) lighting up. I don’t understand if this is a hardware problem or a software problem. Please explain to me, maybe I just need to do a factory reset? The notes in the sequencer are active but they are not highlighted as active steps. I’m constantly using the inbuilt sequencer I became very uncomfortable) In general I will be grateful for any advice and the possibility to solve this problem.

Did you solve it? You tried press Func a couple of times (perhaps you are in the automation view)? Other than that I should try to factory reset it.

No, how do you do a full factory reset? Maybe it’s a problem with the led they are failing(

Try update or downgrade the firmware and see if it works. If that doesn´t work, ask Norand:

support@norand.io

Hope you sort it out.

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best to contact Norand
sounds like a hardware problem to me

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Yes, I also think that hardware (